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PPC | measure your return on investment

For local service based businesses such as Dental Practices, PPC is one of the most effective ways of marketing to and acquiring new patients. Unlike SEO, campaigns can be setup and your ads can be showing at the top of Google immediately. Apart from almost instant results, PPC campaigns for local businesses  can be particularly fruitful due to the amount of campaigns that aren’t setup correctly (from incorrect location targeting to budgeting mistakes and bad ad copy – a well run campaign will stand out from the crowd and be profitable.

As shown by the number of poorly run PPC campaigns, they are complex to set up and manage. Equally, measuring how well a campaign is performing is a task in itself and has a number of pitfalls.

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Why your dental practice needs to be on Google+

Six months ago everyone in the office got excited about the announcement of Google+ and what it would mean for our clients. Would this become the new Facebook? Will it be as up to date as twitter? Is this just another thing where I hear about what people had for lunch that day?

However, despite the initial hype, Google+ just seemed to sit there happily in the background, lots of people signed up to it, but not much happened from there. Famously Mark Zuckerberg, CEO of Facebook signed up for the service and to this day has never posted.

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Tablet Users Spend More Than Desktop Users

Adobe conducted a study throughout 2011 to find out which online customers are the most lucrative: either tablet users, smart phone users or traditional desktop and laptop users.

The company analysed more than 16.2billion visits to various websites and found that tablet users spend approximately 20% more than those who use desktops and laptops. Continue reading

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Bad reviews are good for business

The power of bad reviews

Negative reviews can help your business. It runs counter to every marketer’s instinct: you don’t want people saying bad things about your brand, your products or services, and you certainly don’t want to publish that negative feedback on your own site. But the surprising truth is that bad reviews and other negative feedback bring a host of benefits, from greater customer satisfaction to improved product development. Consumers spend four times as long on site when they interact with bad reviews, trust the reviews they see far more and convert nearly 70% more often.

Every business will receive some bad reviews: you simply can’t please everyone. How you choose to deal with them will determine whether they’re an asset or not.

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Rumours about Facebook Mobile

There are a lot of articles circulating about the benefits of mobile advertising. In fact, many companies and brands are embracing mobile advertising and seeing impressive results. However, the mobile advertising market hasn’t been cornered by one particular vendor and some are wondering if Facebook is going to join the mobile scene……

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Usability Design for Online Web Forms

When planning or creating a web form for customer usage, there are many factors to consider. As a dental practice, there are obviously going to be a wide range of information that you wish to gain from the customer. However; careful planning and development is essential to ensure that your forms are successful.

For example, you must maintain that your web forms are as simple and as focused to the requirement (the goal you wish to achieve/the data you are looking to capture) as possible. If you include too many questions, or irrelevant question, it is likely that the user will get bored while completing your form, that’s if they start at all!

The following article is very useful and an interesting read for any dental practice that wishes to include the use of online forms on their website.

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Facebook for small business

Social media can benefit both large and small businesses including dental practices, but some many shy away from social media tools, mainly due to lack of time and resources. However, the practices that do use sites like Facebook for marketing can certainly profit from them.

Pagemodo has come up with an useful infographic that tells us how Facebook marketing can help small business owners.

Here are some interesting stats from the infographic:

  • Almost half of the small businesses being surveyed had a Facebook Page for their company.
  • Of those companies that had a Facebook Page, 77.5 % of them set it up on their own and only 3.5% of them hired a professional or agency to get it done.
  • 19.5% of the small businesses surveyed designed their Facebook page even before their company website.
  • Businesses use Facebook for different reasons and see different benefits. Most businesses use Facebook to share basic information about their business (85 percent) and over half of businesses that use Facebook share content like pictures and videos (62.4 percent) and 47% of them use it have conversations with the customers.
  • The major benefit of having a Facebook Page is increased web traffic.  47 percent of businesses say they see a significant amount of traffic coming from Facebook and 43 percent say that their Facebook Page generates even more traffic than their website.
  • Among the businesses that do not have a Facebook  page, the common reason for not having one was lack of time to create and manage.

Dental Design have experience setting up dental specific social media campaigns, so if you have any questions please give us a call on 01202 677277.

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10 Blogging Insights your Analytics can tell you

Here at Dental Design we understand the importance of keeping your blog regularly updated and all the team here are continually writing new blog posts keeping up-to-date with technology and current trends.

Research has shown that businesses that blog more than 20 times per month generate 5 times more traffic than businesses that blog fewer than 4 times per month. With all that content, traffic, and leads you’re generating, are you aware that you’re sitting on a gold mine of valuable data? Did you also know that you can leverage all that data to glean valuable insights and improve the performance of your blog content? You just have to know how to use it!

Let’s break it down by the individual blog metrics you should be tracking so you can start making incremental improvements to your blog and generating even more traffic and leads using data that’s right under your nose.

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Search Alliance PPC To Be Tested In The UK

Microsoft Bing and Yahoo! Have formed an alliance and have already began operating in the US market by providing paid search advertising. As we enter 2012, they have announced that they are to begin testing their paid search platform in the UK, Ireland and France.

The initial tests, scheduled to begin mid January, will only affect approximately 10% of Yahoo!’s traffic. During this time they will refine the system until they are satisfied and will fully roll out the platform later in the year. Continue reading

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Google and Twitter war of words

Google’s foray in the the social media side of search increased last week as they introduced its next generation ‘Search plus your World’ which looks to integrate Google+ into its search results.

Twitter, however are not pleased with this latest move.

In a statement from Twitter, ‘For years, people have relied on Google to deliver the most relevant results anytime they wanted to find something on the Internet. Often they want to know more about world events and breaking news. Twitter has emerged as a vital source of this real-time information, with more than 100 million users sending 250 million Tweets every day on virtually every topic. As we’ve seen time and time again, news breaks first on Twitter; as a result, Twitter accounts and Tweets are often the most relevant results.’

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